Mobile Tech & Personal Injury Claim
You may not have linked the advancements in mobile technology with personal injury claims just yet, but we are already seeing a connection between the two.
Smartphones are making life more straightforward for everyone, and this is now extending into the arena of making claims like these.
How Mobile Tech Can be Helpful to Claimants
We now have the ability to summon a taxi to our door, change the temperature and set the burglar alarm in our homes with no more than a couple of taps on our phones. It makes sense that you should be able to process a personal injury claim on your device now.
And that’s where we currently are.
With our phones, there are almost countless ways of collecting evidence to help our lawyer when it gets to the stage of presenting a case. You can take photos of the uneven paving stone that caused you to trip or record a video of the defective stop control on a piece of machinery at work that injured you. You can make notes of witnesses’ details and submit official requests for paperwork surrounding the accident right after it occurs.
Since personal injury claim damages are also paid for expenses accident victims have had to shell out for, your phone can also help here. If you’ve had to travel to a medical appointment, using a ride-sharing app like Uber ensures your receipts are easily accessible. Meanwhile, if you need a personal item repaired, you can get a quote emailed to you to use for your records.
Mobile Technology Means Speeding Up the Process
Your phone is never far from your grasp. This means that the moment a personal injury happens, you can start your claim. Whether you’ve tripped on a paving stone or had an accident at work, you’ll be able to start the process of obtaining justice virtually immediately.
Since search engines introduced mobile-first indexing, in which they rank websites higher or lower depending on their mobile sites, we’re increasingly seeing some very speedy and optimized sites. This means it’ll take you a matter of seconds to go from the accident happening to getting the right site up to input your details.
With the introduction of 5G – which we’re seeing more of, despite being in its initial stages – it will become even faster to enquire online about a potential claim, have the initial conversation and be introduced to a lawyer. Once that’s done, all further communications can be completed in a snap, from sending your lawyer medical reports to filling out forms – the administrative aspects of your claim will take moments.
If your lawyer or claims advisor needs to contact you for anything urgent, your phone gives them plenty of different ways to get hold of you – from a call to an email to a messaging app. You can rest assured that if you are ever needed for something important, there will always be a way of contacting you.
What the Future Might Hold
We may end up in a future where, as soon as an accident has happened, you can use location services on your phone to let your lawyer see the precise location of the incident, kicking things off that way.
It could also become possible to give your lawyer access to any wearable device data – think heart rate monitoring and physical stress levels from a smartwatch – as evidence of what happened to you, helping to bolster your claim.
Bots will also come to have an impact on how claims of this sort are processed. It can eliminate the need for more than the most essential phone calls by directing initial inquiries to the right place. Considering a recent survey found that getting millennials to speak on the phone “is becoming increasingly difficult”, this should be a bonus to the most tech-savvy generations and could certainly encourage them to complete the first stages of a claim.
With all this technology helping us to begin and process personal injury claims, we could see them start to really make those responsible for accidents change their ways and improve safety.
We hope you enjoyed this promotional piece as much as we did!