The Rise of the CRM Industry

The Rise of the CRM Industry Since the rise of consumerism in the 20th century, businesses have striven to establish relationships with customers that keep bringing them back. While the term Custom…

Socialnomics

The Socialnomics blog spawned from the book, written by Erik Qualman, with the intent of providing short social stories, statistics, studies and surprises about the biz and buzz of tech.
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