Shruti Bansal

Sr. Executive - Digital Marketing

2 Articles0 Comments

Shruti Bansal is a tech enthusiast who wears multiple hats for Exotel's marketing, a cloud contact center company, manage content, social media, and inbound marketing. Passionate about businesses technologies that are reshaping the customer experience.

8 Ways to Improve Customer Experience in Contact Center

8 Ways to Improve Customer Experience in Contact Center In today’s fast-paced business landscape, customer experience has emerged as a crucial factor to determine a company’s success. C…

A Leader’s Dilemma: Managing Performance of Employees WFH

A Leader’s Dilemma: Managing Performance of Employees WFH The COVID-19 pandemic has wholly disrupted how organizations work and caused businesses to think differently about their roles and success.…