Maybe Chatbots Aren’t Evil After All… If you were beginning to do a little research into Chatbot best practices, you might be forgiven if you failed to check out what was going on in th…
CEO1 Articles0 Comments
Shaun Belding is a leading global expert on customer service, customer experience and leadership. He leads The Belding Group of Companies, an international customer experience consultancy. Their training division, Belding Training, provides award-winning customer service training to companies around the world. Shaun is a keynote speaker and is is author of five books on customer service, leadership and workplace success.