5 Steps to Start Chat Automation

How to Avoid #ChatbotFails? Focus on Human-AI Cooperation for Better Customer Experiences. I see the following conversations happening over and over again: “I need a chatbot.” — What’s your b…

2019 Top Digital Trends

2019 Top Digital Trends While technology changes every second, human nature never does. As businesses and organizations, we need to stay abreast of emerging trends while also making sure we aren’t …

What is Blockchain Technology?

What is Blockchain Technology? Most people who have heard of blockchain think of it in terms of its relationship to the cryptocurrency Bitcoin. However, blockchain technology is capable of revoluti…

Socialnomics

The Socialnomics blog spawned from the book, written by Erik Qualman, with the intent of providing short social stories, statistics, studies and surprises about the biz and buzz of tech.
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